1) Who we are
Naveriqo Interior Design (“Naveriqo”, “we”, “us”) is a Toronto-based studio providing residential and commercial interior design services across Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website naveriqo.com, contact us, or use our services.
We aim to comply with applicable Canadian privacy laws (e.g., PIPEDA) and other laws where required.
2) Information we collect
- Contact details: name, email, phone number, address.
- Project details: property type/location, preferences, budget, timelines, photos you share.
- Communications: messages sent via forms, email, or phone; meeting notes.
- Website data: pages viewed, device/browser info, approximate location (via IP), referral URLs, and similar usage data (see Cookies & analytics).
- Transactional info: proposals, invoices, payment status (we do not store full card data on our servers).
We collect information directly from you, from your use of the website, and, with permission, from third parties (e.g., contractors or platforms you authorize).
3) How we use information
- To respond to inquiries, schedule consultations, and deliver design services.
- To prepare proposals, manage projects, and coordinate with trades/suppliers.
- To operate, maintain, and improve our website and services.
- To send service messages (project updates, invoices) and—if you opt in—newsletters and promotions.
- To comply with legal obligations and enforce agreements.
4) Legal bases
We rely on one or more of the following legal bases (as applicable): your consent, contractual necessity, our legitimate interests (e.g., running a secure business, improving services), and legal compliance.
7) International transfers
Some providers may store or process data outside Canada. We take steps to ensure appropriate protection in line with applicable laws.
8) Data retention
We keep personal information only as long as needed for the purposes described above (e.g., the duration of your project and a reasonable period thereafter for records, tax, or legal requirements), then securely delete or anonymize it.
9) Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.
We will verify requests and respond within applicable timelines. Some rights may be subject to legal exceptions.
10) Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle. However, no method of transmission or storage is completely secure.
11) Children’s privacy
Our website and services are not directed to children. We do not knowingly collect personal information from children. If you believe a child provided us information, please contact us to delete it.
12) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Effective date” above.
13) Contact
If you have questions or requests about this Privacy Policy or your personal information, contact us:
- 300 Borough Dr, Scarborough, ON M1P 4P5, Canada
- naveriqo@gmail.com
- +1 416 296 3340